Return Policy

If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.  You can learn more about the Seel Return Assurance policy here.  If you do not purchase Seel Return Assurance along with your order, the order is subject to the standard return policy.

**NO REFUNDS**

-EXCHANGE OR STORE CREDIT ONLY, UNLESS YOU PURCHASE SEEL RETURN ASSURANCE-

You may be eligible for a refund to your original payment method if you purchase Seel Return Assurance.
You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund for eligible items. If Seel Return Assurance is not purchased for eligible items in your order, then your order is subject to the standard return policy. You can learn more about Seel Return Assurance and the Seel Return Assurance policy and return process here.  You must follow these instructions to qualify if you purchase Seel Return Assurance for eligible items.

 NO EXCEPTIONS

 

RETURNS MUST MEET THESE REQUIREMENTS:

 

  • To be eligible for exchange or store credit, items must be sent back within 6 business days of the customer having received the package.
  • Returned items must be unworn and unwashed. Damaged, worn, soiled, will not be accepted. 
  • All clothing tags and hangtags must still be attached. 
  • Items marked as "Final Sale" cannot be returned or refunded, unless you purchase Seel Return Assurance. Also, swimwear and bodysuits are non-returnable/exchange or store credit, unless you purchase Seel Return Assurance.  
  • Shoes must be unworn and in original box.  
  • If item/s are deemed unacceptable, we reserve the right to refuse any exchange that does not meet our requirements including any signs of wear.
  • Customer is responsible for shipping fees to send the order back to BlackLine Boutique. 
  • Shipping fees cannot be refunded 
  • Due to the nature of our business if an item is out of stock a Store Credit will be issued.  Store credit is valid only at www.blacklineboutique.com
  • All exchanges/store credit will be processed within 4-5 business days.  
  • Please package your items securely and include the original invoice (please keep a copy for your records.  
  • Unfortunately, gift cards are not eligible for return

 

Store Credit/Exchanges

We will notify you once we received and inspected your merchandise, and let you know if the store credit/exchange was approved or not.

If you have any questions or concerns about our return policy please email info@blacklineboutique.com